Shivani Shrestha is a highly organised and client-focused professional who brings a strong background in retail and customer service to her role as Client Services Manager at Midas Finance.

With over 15 years of experience as a Registered Nurse, Shivani has developed and nurtured exceptional communication skills, meticulous attention to detail, and the ability to remain calm, organised and responsive in fast-paced environments. She brings these qualities, along with her genuine care for people, to supporting Midas Finance clients throughout their mortgage journey.

In her role, Shivani works closely with mortgage brokerage clients, helping coordinate the application process, keeping documentation and important details on track, and ensuring clients receive clear and timely communication along the way.
Her nursing experience has taught her the importance of listening carefully, understanding individual needs and following through with care and precision — qualities that are invaluable when supporting clients through what can often be a complex and important financial decision.

Shivani is passionate about creating a smooth and positive client experience and takes pride in ensuring every detail is looked after, from the initial application through to settlement and beyond.